Terms and Conditions

Shipping   
Charges: Pay a flat rate of $9.95 per order for shipping
plus handling and insurance on each order. All orders shipped U.P.S. ground insured. (Insurance incurs extra charges.)

Payment & Terms
All payments may be made by check, Visa, Mastercard, American Express, Discover card, or charged to your Space Maintainers Laboratory Account.
All balances not paid within 10 days of receipt of invoice are subject to a 1.5% per month charge, an amount equal to 18% per year.

Returns
Returned merchandise will only be accepted if returned within 30 days of invoice date. Returned merchandise will be subject to a 20% restocking charge. Credit card orders will be credited to the credit card; otherwise, a credit memo will be issued. No refunds will be issued.

Shipping and handling charges cannot be credited and are the responsibility of the customer. Return shipping charges are the responsibility of the customer and must be postage-insured for full invoice value of the product. Success Essentials cannot accept liability for loss of, or damage to a product during return shipment.

All items must be returned unused, in their original packaging and in resalable condition. A note or letter of explanation and a copy of the invoice must accompany all returned items.

Sterilization
Pliers & Instruments
Many types of pliers and plier inserts may be subject to corrosion if left in the presence of germicide steriliziing solutions. It is for that reason we recommend dry sterilization. DO NOT AUTOCLAVE! Heat-sterilized instruments should be dried while hot to prevent corrosion.

Warnings
Many products are made of stainless steel and/or nickel titanium. Stainless steel contains nickel and chromium. Nickel titanium contains nickel. A small number of the population is known to be allergic to these materials. If a reaction occurs, advise your patient to consult a physician.

Crowns, Bands, Brackets, and Space Maintainers
We cannot assume responsibility for the techniques used for the seating or placing of bands, crowns, and brackets, their use and/or misuse by the purchasing doctor, staff, or the patients.

IMPORTANT:
High heat sterilization will damage crowns. We recommend a glutaraldehyde, full-strength, at the manufacturer’s recommended time (6-10 hours).

Product Development and Pricing
Success Essential is consistently striving to improve and update our products. We reserve the right to upgrade the quality and designs of the products as well as change price and/or discontinue products without prior notice.

SUCCESS ESSENTIALS & SPACE MAINTAINERS LABORATORY are members of the Appliance Therapy Group. All are divisions of Selane Products Incorporated, which provides these products as a convenience to our clients by acting as their agent to the manufacturer. We can assume no responsibility for the techniques used, or their use and/or misuse by the purchasing doctor, staff, or patients.